e-SURVEY: CUSTOMER SERVICE FEEDBACK FORM (COUNTER)
B.Melayu
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English
Rate us for a better service experience in the future.
MYKAD NO./ PASSPORT NO./ INCOME TAX NO.
BRANCH/ PKH/ UTC
-PLEASE SELECT-
Cawangan Alor Star
Cawangan Bangi
Cawangan Bintulu
Cawangan Bukit Mertajam
Cawangan Cheras
Cawangan Duta (Penggajian)
Cawangan Duta (Perniagaan)
Cawangan Guaman Kuala Lumpur
Cawangan Ipoh
Cawangan Johor Bahru Penggajian
Cawangan Johor Bahru Perniagaan
Cawangan Kangar
Cawangan Keningau
Cawangan Klang
Cawangan Kluang
Cawangan Kota Bharu
Cawangan Kota Kinabalu
Cawangan Kuala Lumpur Bandar
Cawangan Kuala Terengganu
Cawangan Kuantan
Cawangan Kuching
Cawangan Labuan
Cawangan Melaka
Cawangan Miri
Cawangan Muar
Cawangan Pembayar Cukai Besar
Cawangan Petaling Jaya
Cawangan Pulau Pinang
Cawangan Raub
Cawangan Sandakan
Cawangan Seremban
Cawangan Shah Alam
Cawangan Sibu
Cawangan Sungai Petani
Cawangan Taiping
Cawangan Tawau
Cawangan Teluk Intan
Cawangan Temerloh
Cawangan Tidak Bermastautin
Cawangan Wangsa Maju
Pejabat Satelit Batu Pahat
Pejabat Satelit Cyberjaya
PKH Alor Gajah
PKH Baling
PKH Bentong
PKH Besut
PKH Dungun
PKH Gua Musang
PKH Hulu Langat
PKH Hulu Terengganu
PKH Jasin
PKH Jempol
PKH Jerantut
PKH Kajang
PKH Kemaman
PKH Kota Tinggi
PKH Kuala Kangsar
PKH Kuala Krai
PKH Kuala Langat
PKH Kuala Pilah
PKH Kuala Selangor
PKH Kubang Pasu
PKH Kudat
PKH Kulim
PKH Lahad Datu
PKH Langkawi
PKH Limbang
PKH Manjung
PKH Mersing
PKH Mukah
PKH Nilai
PKH Parit Buntar
PKH Pasir Mas
PKH Pasir Putih
PKH Petaling
PKH Pontian
PKH Port Dickson
PKH Rawang
PKH Sabak Bernam
PKH Seberang Perai
PKH Segamat
PKH Sri Aman
PKH Tampin
PKH Tanah Merah
PKH Yan
Pusat Bayaran Kota Kinabalu
Pusat Bayaran Kuala Lumpur
Pusat Bayaran Kuching
UTC Johor
UTC Kedah
UTC Kelantan
UTC KL
UTC Melaka
UTC Miri
UTC Negeri Sembilan
UTC Pahang
UTC Pasir Gudang
UTC Perak
UTC Pulau Pinang
UTC Sabah
UTC Selangor
DATE OF SERVICE
TYPE OF SERVICES
-PLEASE SELECT-
ADVISORY SERVICE ON TAXATION
STAMP DUTY
ASSESSMENT
SPC/Appeal/RPGT
Field Audit
COLLECTION
Tax Arrears
Income Tax/RPGT Payment
Refund
Travel Restriction
Civil Action
Please tick the box that best represent your opinion or experience by referring to the scale provided.
1 = LESS SATISFIED
2 = SATISFIED
3 = VERY SATISFIED
1
2
3
A. SERVICES OFFERED
1. Reliable
2. Respectful and considerate
3. Knowledge and Skillful
4. Helpful
5. Friendly
B. FACILITIES AND COMFORT
6. Waiting area
7. Signage
8. Brochures/Forms
9. Cleanliness
10. Air conditioning and lighting
11. Writing area
C. OTHERS
12. Waiting time
>30 minutes
15-30 minutes
<15 minutes
13. Suggestions and opinions to improve our counter service::
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