e-SURVEY: CUSTOMER SERVICE FEEDBACK FORM (COUNTER)
Thursday. 26 Apr , 2018
B.Melayu
|
English
Rate us for a better service experience in the future.
MY KAD/PASSPORT/TAX REFERENCE NO.
BRANCH
Alor Setar
Bangi
Bintulu
Bukit Mertajam
Cheras
Cawangan Guaman Kuala Lumpur
Ipoh
Duta
Johor Bahru
Kangar
Keningau
KL Bandar
Klang
Kluang
Kota Bharu
Kota Kinabalu
Kuala Terengganu
Kuantan
Kuching
Melaka
Miri
Muar
Pembayar Cukai Besar
Petaling Jaya
Pulau Pinang
Pusat Bayaran KL
Kaunter Bayaran Caw. Kota Kinabalu
Kaunter Bayaran Caw. Kuching
PKH Alor Gajah
PKH Baling
PKH Batu Pahat
PKH Bentong
PKH Besut
PKH Cyberjaya
PKH Dungun
PKH Gua Musang
PKH Hulu Langat
PKH Hulu Terengganu
PKH Jasin
PKH Jerantut
PKH Kemaman
PKH Kota Tinggi
PKH Kuala Kangsar
PKH Kuala Langat
PKH Kuala Pilah
PKH Kuala Selangor
PKH Kubang Pasu
PKH Kudat
PKH Kulim
PKH Lahad Datu
PKH Langkawi
PKH Limbang
PKH Manjung
PKH Mersing
PKH Mukah
PKH Nilai
PKH Parit Buntar
PKH Pasir Mas
PKH Pasir Puteh
PKH Petaling
PKH Pontian
PKH Port Dickson
PKH Rawang
PKH Sabak Bernam
PKH Seberang Perai
PKH Segamat
PKH Sri Aman
PKH Tampin
PKH Tanah Merah
PKH Yan
Raub
Sandakan
Seremban
Shah Alam
Sibu
Sungai Petani
Taiping
Tawau
Teluk Intan
Temerloh
Tidak Bermastautin
UTC Johor
UTC Kedah
UTC Kelantan
UTC KL
UTC Melaka
UTC Miri
UTC Negeri Sembilan
UTC Pahang
UTC Pasir Gudang
UTC Perak
UTC Sabah
Wangsa Maju
WP Labuan
DATE OF SERVICE
TYPE OF SERVICES
1.
ADVISORY SERVICE ON TAXATION
2.
ASSESSMENT
a. SPC /Appeal /RPGT
b. Field Audit
3.
COLLECTION
a. Tax Arrears
b. Income Tax /RPGT Payment
c. Refund
d. Travel Restriction
e. Civil Action
4.
STAMP DUTY
Please tick the box that best represent your opinion or experience by referring to the scale provided.
1
2
3
Less Satisfied
Satisfied
Very satisfied
A.
SERVICES OFFERED
1.
Reliable
2.
Respectful and considerate
3.
Knowledge and Skillful
4.
Helpful
5.
Friendly
B.
FACILITIES AND COMFORT
6.
Waiting area
7.
Signage
8.
Brochures/Forms
9.
Cleanliness
10.
Air conditioning and lighting
11.
Writing area
C.
OTHERS
12.
Waiting time
< 15 minutes
15 - 30 minutes
> 30 minutes
13.
Suggestions and opinions to improve our counter service:
Thank you for your feedback!
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