e-SURVEY: CUSTOMER SERVICE FEEDBACK FORM (COUNTER)
Wednesday. 17 Oct , 2018
B.Melayu
|
English
Rate us for a better service experience in the future.
MY KAD/PASSPORT/TAX REFERENCE NO.
BRANCH
Cawangan Alor Setar
Cawangan Bangi
Cawangan Bintulu
Cawangan Bukit Mertajam
Cawangan Cheras
Cawangan Duta (Penggajian)
Cawangan Duta (Perniagaan)
Cawangan Guaman Kuala Lumpur
Cawangan Ipoh
Cawangan Johor Bahru
Cawangan Kangar
Cawangan Keningau
Cawangan Klang
Cawangan Kluang
Cawangan Kota Bharu
Cawangan Kota Kinabalu
Cawangan Kuala Lumpur Bandar
Cawangan Kuala Terengganu
Cawangan Kuantan
Cawangan Kuching
Cawangan Labuan
Cawangan Melaka
Cawangan Miri
Cawangan Muar
Cawangan Pembayar Cukai Besar
Cawangan Petaling Jaya
Cawangan Pulau Pinang
Cawangan Raub
Cawangan Sandakan
Cawangan Seremban
Cawangan Shah Alam
Cawangan Sibu
Cawangan Sungai Petani
Cawangan Taiping
Cawangan Tawau
Cawangan Teluk Intan
Cawangan Temerloh
Cawangan Tidak Bermastautin
Cawangan Wangsa Maju
PKH Alor Gajah
PKH Baling
PKH Bentong
PKH Besut
PKH Dungun
PKH Gua Musang
PKH Hulu Langat
PKH Hulu Terengganu
PKH Jasin
PKH Jempol
PKH Jerantut
PKH Kajang
PKH Kemaman
PKH Kota Tinggi
PKH Kuala Kangsar
PKH Kuala Krai
PKH Kuala Langat
PKH Kuala Pilah
PKH Kuala Selangor
PKH Kubang Pasu
PKH Kudat
PKH Kulim
PKH Lahad Datu
PKH Langkawi
PKH Limbang
PKH Manjung
PKH Mersing
PKH Mukah
PKH Nilai
PKH Parit Buntar
PKH Pasir Mas
PKH Pasir Puteh
PKH Petaling
PKH Pontian
PKH Port Dickson
PKH Rawang
PKH Sabak Bernam
PKH Seberang Perai
PKH Segamat
PKH Sri Aman
PKH Tampin
PKH Tanah Merah
PKH Yan
Pusat Bayaran Kota Kinabalu
Pusat Bayaran Kuala Lumpur
Pusat Bayaran Kuching
Pusat Pemprosesan Maklumat
Pusat Satelit Batu Pahat
Pusat Satelit Cyberjaya
UTC Johor
UTC Kedah
UTC Kelantan
UTC Kuala LUmpur
UTC Melaka
UTC Miri
UTC Negeri Sembilan
UTC Pahang
UTC Pasir Gudang
UTC Perak
UTC Sabah
UTC Selangor
DATE OF SERVICE
TYPE OF SERVICES
1.
ADVISORY SERVICE ON TAXATION
2.
ASSESSMENT
a. SPC /Appeal /RPGT
b. Field Audit
3.
COLLECTION
a. Tax Arrears
b. Income Tax /RPGT Payment
c. Refund
d. Travel Restriction
e. Civil Action
4.
STAMP DUTY
Please tick the box that best represent your opinion or experience by referring to the scale provided.
1
2
3
Less Satisfied
Satisfied
Very satisfied
A.
SERVICES OFFERED
1.
Reliable
2.
Respectful and considerate
3.
Knowledge and Skillful
4.
Helpful
5.
Friendly
B.
FACILITIES AND COMFORT
6.
Waiting area
7.
Signage
8.
Brochures/Forms
9.
Cleanliness
10.
Air conditioning and lighting
11.
Writing area
C.
OTHERS
12.
Waiting time
< 15 minutes
15 - 30 minutes
> 30 minutes
13.
Suggestions and opinions to improve our counter service:
Thank you for your feedback!
TOGETHER WE DEVELOP THE NATION
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